Effective: June 2025

Welcome to Bookpeer (Nearpeer Shop). By using our website shop.nearpeer.org, placing an order, or contacting us through WhatsApp or any other platform, you agree to these Terms of Use.

1. General Terms

By using our site, you confirm you are at least 13 years old or under parental supervision. We may update these Terms at any time, and continued use means you accept the changes.

2. Products and Pricing

All products are subject to availability. Prices may change without notice due to publisher updates or human error. Product images are for reference only and may vary slightly from actual items.

3. Order Placement and Confirmation

Orders can be placed via the website or WhatsApp. Please provide accurate contact and delivery details. You’ll receive order confirmation via WhatsApp or email. We reserve the right to reject orders for suspected fraud or stock issues.

4. Delivery Policy

We deliver across Pakistan using trusted courier partners. Delivery times are estimates and may vary due to external factors. Delivery charges appear at checkout, and free delivery may apply during promotions.

5. Returns and Refunds

We accept returns or refunds only if a wrong or damaged item is delivered. Report issues within 48 hours. Verified refunds are processed within 7 working days.

6. Use of WhatsApp Communication

By placing an order, you agree to receive order updates and support via WhatsApp. Promotional messages may be sent occasionally after you opt in.

7. User Responsibilities

Do not misuse our website or services. Keep your information accurate and avoid any illegal or unauthorized activities.

8. Intellectual Property

All content, including logos, images, and text, belongs to Bookpeer/Nearpeer and may not be reused without permission.

9. Limitation of Liability

We are not responsible for indirect or consequential damages. In case of a dispute, our liability is limited to the total amount paid for your specific order.

10. Governing Law

These Terms are governed by the laws of Pakistan. Disputes will be handled exclusively by the courts in Lahore, Punjab.

11. Contact Information

Email: shop@nearpeer.org
Phone: 0345-1230203
Address: 118-B, Zahoor Elahi Rd, Block B Gulberg, Lahore, 54000