Effective: June 2025
At Bookpeer By Nearpeer, your privacy matters. This policy explains how we collect, use, and protect your personal data when you visit shop.nearpeer.org or contact us.
1. Information We Collect
We collect your name, phone number, email, delivery address, order details, and any messages sent via WhatsApp, chat, or email. We also collect basic device info like browser, IP, and pages visited. Cookies are used to improve your experience.
2. How We Use Your Information
We use your data to process and deliver orders, confirm and update orders via WhatsApp, provide support, improve services, and send offers (only if you opt in).
3. Information Sharing
We do not sell your data. It’s only shared with delivery partners, payment gateways, our team, and WhatsApp API partners for order updates — all under secure handling.
4. WhatsApp Use
We use WhatsApp to confirm orders, share tracking info, and assist you. Your number stays private and is never shared without consent.
5. Data Retention & Your Rights
We keep your data as long as needed for service or legal reasons. You can request correction or deletion anytime via WhatsApp or email.
6. Data Security
We follow standard security practices to protect your information, though no system is 100% risk-free.7. Children’s Privacy
Our services are for users aged 13 and above. If we find data from a child, it will be deleted promptly.
8. Updates
This policy may be updated periodically. Continued use means you accept the changes.
9. Contact Us
Email: shop@nearpeer.org
Phone: 0345-1230203
Location: 118-B, Zahoor Elahi Rd, Block B Gulberg, Lahore, 54000